Support

Questions, bugs or ideas? Email hello@trykinds.app. We usually reply within a day.

Common questions

KINDS says it can't save playlists

Saving to Apple Music needs an active Apple Music subscription and Sync Library turned on (Settings → Music → Sync Library on iPhone).

Some songs ended up in "Needs your ear"

Those songs don't have enough genre information for a confident match. Open the queue and move them into any playlist yourself.

How do I restore my Pro purchase?

In the iPhone app, open Settings → Restore purchases. Make sure you're signed in with the same Apple ID you bought with.

How do I cancel Pro?

On iPhone: Settings → your name → Subscriptions → KINDS. On the web: use the manage link in your receipt email.

How do I delete my data?

KINDS doesn't keep your library on our servers. In the app, open Settings → Disconnect & clear library. To revoke access entirely, remove KINDS under Settings → Privacy & Security → Media & Apple Music on iPhone.